Administrative Office Apalachee Center, Inc 2634-J Capital Circle NE Tallahassee, Florida 32308
Main Phone Number (850)523-3333 (800)226-2931
Main FAX Number (850)523-3434
Evaluation & Admissions (850)523-3303 (800)342-0774
E-Mail Contact administrator@apalacheecenter.org
Accredited by the
Joint Commission
Quality - Safety
Joint Commission Accreditation
By demonstrating compliance with the Joint Commission's national
standards for health care quality and safety, Apalachee Center, Inc has
earned the Joint Commission's Gold Seal of Approval.
Founded in 1951, the Joint Commission is dedicated to continuously
improving the safety and quality of the nation's healthcare through
voluntary accreditation. The Joint Commission conducted an unannounced
on-site survey of Apalachee Center, Inc in August, 2008.
In becoming accredited, Apalachee Center, Inc was evaluated against a set
of national standards by a Joint Commission survey team experienced in the
delivery of behavioral health care services. Achieving accreditation
demonstrates Apalachee Center's commitment to providing safe, high quality
care.
2009 National Patient Safety Goals
The Joint Commission established National Patient Safety Goals in 2002
to help accredited organizations target critical areas where safety can be
improved. All Joint Commission accredited healthcare organization's are
surveyed for compliance with the requirements of the goals. The National
Patient Safety Goals are re-evaluated every year with Joint Commission
continuing some, replacing some and adding new ones as priorities change.
Apalachee Center's compliance with the National Patient Safety Goals was
validated by the Joint Commission in 2008. To see Apalachee Center's
Quality Report, click on the following link qualitycheck.org
and search by organization for Apalachee Center, Inc.
Click here to view the 2009 National
Patient Safety Goals for behavioral healthcare organizations.
Safety
At Apalachee we take a team approach to Safety. All staff have a role
in making healthcare safe, including psychiatrists, nurses, recovery
specialists, and mental health assistants. You play a vital role in making
your care safe by becoming an active, involved and informed member of your
healthcare team. We welcome your involvement and feedback as it is our
goal to keep you safe and healthy. Please let staff know if you have any
suggestions for improving our care and services.
If you have questions or concerns about the care you received at Apalachee
that program staff are not able to address, please contact Apalachee's
Executive Management Office at (850)523-3200 or email the Patient Safety
Coordinator at admin@apalacheecenter.org.
If the concerns cannot be addresed through Apalachee, you may contact the
Joint Commission's Office of Quality Monitoring by either calling
(800)994-6610 or emailing complaint@jointcommission.org.
Sue Conger
All of our staff members at Apalachee Center, Inc. are committed to providing the highest quality behavioral healthcare services in the safest manner and surroundings possible. The Performance Improvement Department at Apalachee Center, Inc. continuously focuses on how to improve the processes involved in the delivery of this care by defining, measuring, researching, and monitoring the quality of services we provide. We have been accredited by the Joint Commission on Accreditation of Healthcare Services (JC) since 1981, and as such, have adopted the JC National Patient Safety Goals and recommendations. Our commitment to quality and safety extends to our clients and their families, as well as to visitors and staff. As stated on our, "Partnership Pledge", we invite you and your family to join us as an active member of your "Recovery Team". We may ask you to complete a survey to get your feedback on the care that you received. We hope you will participate, as your opinion and comments about your experience here are important and help us improve.